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How RCS Messaging Works ??

CRM Software rcs

Rich messaging lets you share multimedia and connect with other people, which is great for businesses that want to keep customers interested.
Imagine that all the cool features of message apps were built right into your texting app. You can join group chats, share clear photos, and even make video calls right from the RCS texts app on your phone. It lets people turn simple SMS talks into conversations that are full of options and change over time.

What does "rich communication services" mean?


There is a program called RCS that lets people send and receive messages, voice calls, video calls, and multimedia files like pictures, videos, and documents. Users can share and receive these messages in real time with RCS, making it a more interactive way to talk than a simple text message.

Here are some high-tech features of RCS:


1. You can send bigger files: You can send files up to 10 MB in size with RCS chat services. This includes bigger papers, pictures, and videos.
2. Smooth cross-app connectivity: RCS lets messages open straight in browsers, maps, and other apps, making the whole experience better for the user.
3. Group chat: Rich messaging allows safe group chat, so users can talk to coworkers, family, and friends without having to use a separate chat app.
4. Better branding and security: RCS makes sure that users always know who they're talking to by using fully verified source IDs. This makes people more likely to believe brands and interact with their messages.
5. Text limits have been raised: now SMS messages can only have 160 characters. RCS, on the other hand, lets you send texts with up to 250,000 characters at once.
6. High-quality photos and videos: The RCS texting service lets you share high-resolution media files like photos, videos, gifs, and carousels right from the messaging app. It helps the person sending the message make it look better.

Putting in place advanced communication services RCS vs Whatsapp??




Rich Media Content: RCS lets you add things like images, media carousels, call-to-action buttons, GIFs, live music, and video that are rich in content.
More participation
When you add more features, your friends will interact with you more. You can send branded messages with RCS business messaging. You can use your brand voice and pictures inside the messages.

Chatbots from RCS Business Messaging: RCS Business Messaging is a built-in medium that lets businesses talk to customers in a conversational, branded way.

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