Every business must have a unique feedback system to listen to their customers’ voices for improving their services or products. So, this is where our IoT-based customer feedback machine can come of great help. Our machine offers 3 options for customers to give their feedback.
If you belong to any of the following industries, you can reap multiple benefits of using our customer feedback machine.
● Food & restaurants
● Healthcare
● Bank
● IT
● Logistics
● Others
So, to get easy access to your customers' feedback data and use insights to make impactful improvements to your services or products, opt for our customer feedback machine today!
Our Button-based customer feedback machine comes with two buttons, which your customers need to press to complete their feedback survey. Also, this Wi-Fi facilitated device can be reprogrammed to suit your company’s particular products or services.
First, you need to print your company-specific QR code on paper and display it on your premises. Then, ask your customers to connect their phones to Wi-Fi, launch their camera app, and scan the corresponding QR code; they will get direct access to your feedback survey.
You can easily install the Stingo app on your tablets and customise it on your own premises. In this case, you need to insert multiple product or service-based questions, and your customers will have to give their feedback, along with ratings, by connecting to the Wi-Fi.
All these entered feedback of your customers will be stored on the cloud or local server as per your needs. Hence, organise, analyse, and respond to them to improve your products or services. The Stingo is capable of generating different types of reports apart from the endless customisation options.
